by Curium | Jun 16, 2023 | Compliance for insurance
ASIC (Australian Securities and Investments Commission) regulates complaints and internal disputes in the financial services industry. ASIC introduced the new guide RG 271 to enhance complaints handling on October 5, 2021, replacing the previous guide RG 165. This...
by Curium | Jun 8, 2023 | Compliance for insurance, Uncategorized
Starting from July 2023, financial institutions in Australia must adhere to ASIC guidelines. They must record and report Complaints data in a new format specified by ASIC. Here are the key points you need to know for better compliance and reporting: Timelines ASIC has...
by Curium | Nov 10, 2022 | Compliance for insurance, Uncategorized
Insurance broker Code of Practice – Customer complaints & vulnerabilities. Lessons learned from insurers. We are delighted to share valuable insights from our exclusive webinars for insurance brokers. During these engaging sessions, we extensively discussed...
