About this event

Starting from the 1st of July most of financial institutions will be required to change the way they record and report Complaints to ASIC. 

During the webinar we will highlight the main changes and provide practical examples of best ways to adopt them. 

Agenda:

 – brief summary of Complaints regulation (RG 271) and what it means for your business

 – changes to data and reporting requirements 

 – practical tips on how to implement the changes

This webinar is suited for a wide audience of professionals working General and Life insurance, brokers, superannuation, and other financial service companies holding an AFSL license subject to ASIC reporting.