Insurance broker Code of Practice – Customer complaints & vulnerabilities. Lessons learned from insurers.

We recently held a series of webinars for insurance brokers, talking through the changes to GICOP that came into effect on the 1st November 2022. This download is the slide deck from that webinar and covers the following:

1. The new code – what does it mean and what we learned from insurers implementing the GICOP and other regulations in 2021

2. The changes – highlight of the changes to the Complaints process & Customer Vulnerability.

3. Useful tips – best practice & tips for brokers ahead of 1st of November. 

4. Curium – how Curium can help simplify Compliance for brokers